This is a retail store specializing in the sale of carpets and flooring at a range of competitive prices. It has a very focused niche and carries a diverse range of carpets and flooring products from reputable brands to satisfy the requirements of their customers. 50% of sales come via the retail/ website, 25% residential; 20% commercial and 5% rest.

The business is very well known in the community, in the Grater Vancouver area and also throughout British Columbia. Although the competition is stiff in this sector, this business offers the diversity of carpets/ flooring products and installation expertise that may exceed the customers' expectation as per their testimonials. Historically, most growth has been through word of mouth referrals. It differentiates itself from big box stores (that typically compete primarily on price) by offering not only a wider selection of products but more importantly by the knowledge of their staff who have unique product and design and installation expertise.

The business mainly caters to families (retail sector + Website – 50%) by providing a personalised service at customers' home. The other 50% of the business comes via the established relationship with Interior Designers/ Decorators; Building Managers and building Developers.

The business has been operating from the same location for the past 20 years and has a continual stream of clientele and a reputation for excellent customer service and quality products. This is a turnkey operation a small square footage property that has month to month lease, which allows its easy relocation. This business has an effective and optimized website.

Posted Jun 24, 2016

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