This business offers first-rate, environmentally-friendly carpet, rug, and upholstery cleaning. Approximately 80% is residential and 20% is commercial, with some studio clients who use the service regularly. Owner books jobs and manages the schedule. Technicians do the on-site work. Business uses custom-designed proprietary CRM software to manage jobs for the technicians who can access the schedule from home. It also tracks jobs from booking to payment, and creates a call schedule for the commissioned salesperson who calls database customers for repeat service.

Posted Oct 19, 2015

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