When contractors complete residential or commercial projects, and after they haul away their post-construction debris, who do they call to make the project look shiny and new? A smart decision is to call this 30-year-old company. This company knows that its customers have to look good to their clients, no excuses, and this company’s loyal, hard-working employees go all the way to make sure that happens. From mopping floors and washing windows to polishing chandeliers, this business does thorough, deep cleaning with no surface left untouched, leaving properties sparkling clean and ready for the white-glove test. Three of the company's contractor customers tried alternative cleanup crews that charged lower fees, but came running back to this company. They learned that you get what you pay for.

After construction clean-up, some clients want to retain the services of this company on a weekly to semi-monthly basis to clean beyond what a typical maid service does. However, the company owner often declines these opportunities because she’s happy with the status quo and wants to maintain her work/life balance.

In addition to construction clean-up, this company provides janitorial services for condominiums, churches and office buildings and performs regularly scheduled cleaning for select residential customers. But the owner has not been proactive in seeking such accounts.

With a very loyal customer base -- many customers have been customers for 20+ years -- this company has a huge opportunity to attract additional contractor, janitorial and residential clients. The owner does no marketing. She relies solely on her existing customer base and referrals. A new owner with more staff and resources could easily expand the business.

Posted Sep 9, 2016

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